TERMS OF USE

Version 1.2 • Effective: 21 July 2026

DIKAI LTD — dikigoros.ai Service

1. About these Terms

These Terms of Use (the “Terms”) govern your relationship with DIKAI LTD in connection with your use of the online service dikigoros.ai and any associated application or feature (the “Service”). They constitute a binding agreement between you, the user, and the Company.

By creating an account, activating the free trial or starting a subscription, you confirm that you have read, understood and accept these Terms in their entirety. If you do not agree with any part of them, you must not use the Service.

The Company may update these Terms from time to time. We will notify you of any material changes by email or by a clearly visible notice within the Service at least thirty (30) calendar days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the new Terms; otherwise, you may close your account before the new Terms take effect.

2. Company details

Name: DIKAI LTD

Legal form: Limited liability company with shares, incorporated and registered in the Republic of Cyprus under the Companies Law Cap. 113.

Company Registration Number: HE 465697

Registered office: 3 Polyviou Dimitrakopoulou, 2nd Floor, Office 201, 1090 Nicosia, Cyprus

Telephone: +357 22210075

Email: info@dikigoros.ai

Data protection contact: Nicolas Connor Georgiades — info@dikigoros.ai.

3. What the dikigoros.ai Service is

dikigoros.ai is a digital platform that provides legal information through systems that rely entirely on artificial intelligence. All responses, summaries, analyses, suggested documents and any other outputs of the Service are generated automatically, without verification or oversight by a lawyer at the Company before delivery to you.

Not legal advice. The information provided through the Service is for informational purposes only. It does not constitute legal advice and does not constitute the provision of advocate services within the meaning of the Cyprus Advocates Law Cap. 2. No lawyer-client relationship is created between you and the Company or any of its personnel as a result of your use of the Service. For specific legal matters you must consult a licensed lawyer.

Language and scope. The Service is provided in the Greek language and is oriented primarily to the law of the Republic of Cyprus and European Union law. It may cover other jurisdictions; in any case, you are responsible for verifying the applicability of any information to your jurisdiction.

4. Eligibility

The Service is available to:

  • Natural persons at least eighteen (18) years old with full legal capacity; and

  • Legal persons, acting through an authorised representative.

The Service is not intended for, and does not target, minors. If you are under 18, you must not use the Service.

Accessing the Service from any jurisdiction where it would be unlawful or would breach local restrictions is at your own risk. You undertake to comply with the laws of your jurisdiction.

5. User accounts

To use the Service you create a personal account. You agree to provide true, accurate, complete and up-to-date information and to keep it current. You are solely responsible for safeguarding your access credentials and for any activity that takes place through your account.

You may not create more than one account per person, transfer your account to a third party, or allow a third party to use it. You must notify the Company immediately at info@dikigoros.ai if you become aware of any unauthorised access or suspected compromise of your credentials.

6. Free trial

The Company may offer a free trial period to new users. The duration, usage limits and availability of the trial are announced on the platform at the time of registration.

Use of the free plan and of the free trial does not require the provision of a payment method, and neither converts automatically into a paid subscription. No charge is ever made unless you have yourself entered valid payment details and expressly selected a paid subscription plan. Where a specific trial of a paid plan requires a payment method, this will be stated clearly before activation and you will receive an email notice at least seven (7) days before the trial expires; unless you cancel before expiry, the subscription you expressly selected will then commence and be charged through Stripe under Section 7.

You may cancel the trial at any time before it expires through the settings of your account. If you cancel, no charge will be made.

7. Subscriptions, fees and payment

7.1 Subscription plans

The Service is offered on a subscription basis, with monthly or annual billing. The available plans, prices, functional limits and supported features are presented on the platform at the point of sign-up. The price displayed on the order confirmation page is the total amount payable and either includes or itemises any applicable taxes.

7.2 Currency and taxes

All prices are quoted and charged in Euros (€). Taxes (including VAT where applicable) are charged in accordance with applicable law and are shown separately at checkout.

7.3 Payment processing via Stripe

Payments are processed by Stripe, a specialist payment service provider that meets the requirements of the PCI-DSS standard. The Company does not receive, store or process the full details of your payment card. Your use of Stripe’s services is governed by Stripe’s own terms and privacy policy, which you accept when you enter payment details.

7.4 Automatic renewal

Subscriptions renew automatically at the end of each billing period (monthly or annual, depending on your plan), unless you cancel before the renewal date. By signing up you authorise the Company and Stripe to charge the payment method on file for each subsequent period, at the price then in force for your plan, without further confirmation from you.

7.5 Price changes

The Company may adjust the prices of its plans. Any price increase will be notified to you by email at least thirty (30) calendar days before it takes effect and will apply to your next renewal. You may cancel your subscription before the new price takes effect.

7.6 Failed payment

If a scheduled charge fails (for example due to an expired card or insufficient balance), the Company will retry the charge and prompt you to update your payment details. If payment is not resolved within a reasonable period, access to subscription features may be suspended or terminated.

8. Consumer right of withdrawal

If you are a consumer (a natural person acting for purposes outside of a trade, business, craft or profession), you are in principle entitled to withdraw from this contract within fourteen (14) calendar days of conclusion, without giving any reason and without incurring any cost, in accordance with the Cyprus Consumer Contracts Law and Directive 2011/83/EU.

Express consent and loss of the right of withdrawal. The Service is the supply of digital content and digital services not delivered on a tangible medium. If you request activation of the free trial or use of the subscription before the 14-day withdrawal period has expired, the Company will ask you to confirm expressly that you consent to immediate performance and acknowledge that, by giving such consent, you will lose your right of withdrawal once performance has begun, in line with Article 16(m) of Directive 2011/83/EU as transposed into Cyprus law. This consent is given at sign-up.

If you do not give such consent, you may exercise the right of withdrawal by notifying the Company at info@dikigoros.ai within 14 days of contract formation. The Company will refund any sums paid without undue delay. A model withdrawal form is available on request.

9. Cancellation and refunds

You may cancel your subscription at any time through the settings of your account. Cancellation takes effect at the end of the current paid period; until then you retain access to subscription features.

You may also delete your account entirely at any time from your account settings. Account deletion cancels any active subscription, is effective immediately, and permanently erases your account data after a 30-day grace period, in accordance with our Privacy Policy.

Beyond the right of withdrawal described in Section 8, subscription fees already paid are not refundable and no pro-rata refund is provided for any unused portion of the billing period. This does not affect any mandatory consumer-protection rights you may have.

If the Company permanently discontinues the Service, a pro-rata refund may be issued for the unused portion of any prepaid period.

10. Permitted use and prohibitions

The Company grants you a personal, non-exclusive, non-transferable right to access and use the Service for its intended lawful purposes. You agree that you will not:

  • Access the Service by automated means, robots, scrapers or similar methods, unless we have given express written permission;

  • Circumvent, neutralise or disable technical protection measures, usage limits or billing mechanisms;

  • Reproduce, reverse engineer, decompile, modify or create derivative works from any software of the Service, except to the extent permitted by mandatory law;

  • Use the Service to build, train or improve a competing product or AI model;

  • Submit input data or post content that is unlawful, misleading, defamatory, abusive, infringes the rights of third parties, or contains malicious code;

  • Use the Service for fraud, harassment of third parties, dissemination of forged legal documents, or any other unlawful or harmful activity;

  • Present outputs of the Service as legal advice from a lawyer or as services of a licensed advocate within the meaning of the Cyprus Advocates Law Cap. 2;

  • Grant third parties access to your account or resell the Service without our express written permission.

The Company may apply reasonable technical safeguards to ensure stable operation of the Service and to protect the experience of all users (such as throttling against excessive request volumes or algorithmic load).

11. Your input data and feedback

Input data. Queries, documents and other content you submit to the Service (“Input Data”) remain your property. You grant us a limited, non-exclusive, worldwide licence to use the Input Data only to the extent necessary to provide and support the Service and to secure its operation. We do not use Input Data to train our own or third-party AI models without your express consent.

Feedback. If you submit suggestions, comments or ideas about the Service (“Feedback”), you grant us a perpetual, non-exclusive, worldwide, royalty-free licence to use such Feedback to improve and develop the Service, with no obligation of compensation or attribution.

Responsibility for what you submit. You confirm that you have all rights necessary to submit the Input Data and that doing so does not infringe the rights of third parties or applicable law. You will not submit special-category personal data or information subject to a third party’s professional privilege without that third party’s consent.

12. Nature and use of AI outputs

This section explains the nature of the outputs generated by the Service and your responsibilities as a user. Please read it carefully.

Fully automated generation. Outputs of the Service (answers, analyses, summaries, drafts of text or documents and the like) are produced solely by artificial intelligence systems. They are not subjected to human review or editorial control by a lawyer at the Company before delivery to you.

Possibility of errors. AI systems may produce inaccurate, incomplete, outdated or fabricated content (also known as “hallucinations”), including references to legislation, case law or sources that do not exist or have been superseded. The Company does not warrant the accuracy, completeness, currency or fitness for any particular purpose of any output.

User duty to verify. You must verify every output through reliable sources and, for matters of substance, consult a licensed lawyer before taking any action or decision. You may not rely on Service outputs as the sole legal basis for defending rights, for filings with authorities or courts, or for professional advice to your own clients.

Professional users. If you are a licensed advocate, in-house counsel or other professional, you use the Service as an assistive tool and remain fully responsible for your professional duties, ethical obligations and the obligation to exercise independent judgement on each matter.

No lawyer-client relationship. The Company is not a bar association, a law firm or a provider of legal services within the meaning of the Cyprus Advocates Law Cap. 2. Use of the Service does not create a relationship of mandate or confidentiality of the lawyer-client type. Communications through the Service are not protected by advocate professional secrecy.

13. Intellectual property

The Service, the software, text, graphics, trademarks and any other content the Company provides are the intellectual property of the Company or its licensors and are protected by the Cyprus Copyright and Related Rights Law 59/1976 (as amended), by relevant European Union law and by international conventions.

You are granted a personal, limited, non-exclusive and non-transferable licence to access and use the Service for the purposes described in these Terms. No other use is permitted without the Company’s prior written consent.

AI-generated outputs. To the extent that AI-generated outputs are protected by intellectual property rights, you are granted a non-exclusive right to use them for your lawful purposes, provided you comply with these Terms. The Company does not warrant that outputs are unique or that they do not resemble outputs produced for other users, due to the nature of AI systems.

If you consider that content within the Service infringes your intellectual property rights, please contact us at info@dikigoros.ai with details of the alleged infringement.

14. Data protection

Personal data processing in connection with the Service is carried out in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”) and the Cyprus Law on the Protection of Natural Persons with Regard to the Processing of Personal Data, Law 125(I)/2018. Details of the processing are set out in our Privacy Policy, available at https://www.dikigoros.ai/privacy, which forms an integral part of these Terms.

The Service is hosted on infrastructure within the European Union, namely on Vercel Inc. servers in the Frankfurt region (Germany) and on a Neon Inc. (part of Databricks, Inc.) database in Frankfurt, Germany (eu-central-1).

You have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection of the Republic of Cyprus (www.dataprotection.gov.cy).

15. Availability and changes to the Service

The Company will use reasonable efforts to keep the Service available, but does not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable, whether planned or unplanned, for maintenance, upgrades or due to technical events beyond our control.

The Company may add, modify or remove features of the Service. In the event of material changes that significantly affect the functionality or price of your subscription you will be notified in good time by the means described in Section 1.

The Company may permanently discontinue the Service. If so, it will give you reasonable advance notice and a reasonable period to export your data from the platform.

16. Suspension and termination

The Company may suspend or terminate your access to the Service, in whole or in part, if:

  • You breach a material provision of these Terms;

  • There is reasonable suspicion of malicious or unlawful activity through your account;

  • Payment from you remains outstanding for an unreasonable period;

  • Required by law or by court order.

For non-serious breaches, the Company will first notify you and give you a reasonable period to remedy, where this is safe for the Service and other users.

You may terminate your use of the Service at any time by closing your account. On termination your right of access ceases. Provisions which by their nature must survive termination (such as intellectual property rights, limitation of liability, indemnification, governing law) remain binding on the parties.

17. Disclaimer of warranties

To the maximum extent permitted by applicable law, the Service is provided “as is” and “as available”, without express or implied warranties of any kind. In particular, the Company does not warrant merchantability, fitness for a particular purpose, non-infringement of third-party rights, compatibility with specific hardware or software, the accuracy or completeness of AI-generated content, or continuous and error-free operation.

Consumer rights. The above disclaimers do not affect the mandatory rights granted to you as a consumer by Cyprus and EU consumer-protection law, in particular Directive (EU) 2019/770 on digital content and digital services.

18. Limitation of liability

To the maximum extent permitted by applicable law:

  • The Company is not liable for indirect, incidental, consequential or special damages, lost profits, loss of revenue, loss of data or loss of goodwill arising out of your use of or inability to use the Service;

  • The Company’s total cumulative liability to you for all claims arising out of or in connection with the Service or these Terms will not exceed the greater of: (a) the amounts paid by you to the Company for the Service during the twelve (12) months preceding the event giving rise to the liability, or (b) one hundred euros (€100).

Non-excludable liability. Nothing in these Terms excludes or limits the Company’s liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) gross negligence or wilful misconduct; or (d) any other liability that cannot lawfully be excluded or limited under applicable law, including mandatory consumer-protection rights.

19. Indemnification

If you use the Service in the course of a business (B2B), you agree to indemnify and hold harmless the Company, its officers, employees and representatives from and against any claim, damage, cost or court expense (including reasonable legal fees) arising out of: (a) your breach of these Terms; (b) your infringement of any third-party right; or (c) your use of Service outputs in a manner that breaches the laws or regulatory frameworks applicable to you.

If you are a consumer, your obligation to indemnify is limited to the extent of your fault, in accordance with the general law of the Republic of Cyprus.

20. Electronic communications

By using the Service you agree to receive communications from the Company in electronic form (by email or through the platform). Electronic communications from the Company satisfy any legal requirement for written notice.

Where your signature is required, electronic signatures — including those that meet the requirements of Regulation (EU) 910/2014 (eIDAS) and corresponding Cyprus legislation — are valid and binding.

21. Governing law and jurisdiction

These Terms are governed by the law of the Republic of Cyprus, excluding its private international law rules. For any dispute arising out of or in connection with these Terms or the Service, the Courts of the Republic of Cyprus have jurisdiction, and in particular the District Courts of Nicosia of competent subject-matter jurisdiction.

If you are a consumer, the above choice of law and jurisdiction does not deprive you of the protection of the mandatory provisions of the law of your habitual residence, in accordance with Article 6 of Regulation (EC) 593/2008 (Rome I). You also retain the right to bring proceedings in the courts of the Member State of your habitual residence, in accordance with Regulation (EU) 1215/2012 (Brussels I bis).

22. Alternative dispute resolution

If you are a consumer resident in the European Union and wish to resolve a dispute out of court, you may use the European Commission’s Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr (in accordance with Regulation (EU) 524/2013).

The Company does not commit to participate in any particular alternative dispute resolution procedure, but reserves the right to consider requests on a case-by-case basis.

23. General provisions

Entire agreement. These Terms, together with the Privacy Policy and any supplementary terms notified to you at sign-up or upon use of specific features, constitute the entire agreement between you and the Company as to their subject matter and supersede any prior understanding.

Severability. If any provision is held to be invalid or unenforceable, the remaining provisions remain in force and the invalid provision will be construed so as to give effect, to the maximum extent permitted, to its original commercial intent.

Waiver. A failure by the Company to exercise any right does not constitute a waiver of that right.

Assignment. You may not assign your rights or obligations under these Terms without the Company’s written consent. The Company may assign its rights and obligations to an affiliate or in the context of a corporate reorganisation (merger, division, transfer of business), with due regard to the protection of your rights.

Force majeure. The Company is not liable for failure to perform caused by events beyond its reasonable control (such as natural disasters, failure of third-party infrastructure providers, large-scale cyber-attacks, governmental measures, pandemic).

Relationship of the parties. These Terms do not create any employment, partnership, joint venture or commercial agency relationship between you and the Company.

Headings. Section headings are for convenience only and do not affect interpretation.

24. Contact

For questions, complaints or requests regarding these Terms or the Service, please contact us at:

DIKAI LTD (HE 465697)

3 Polyviou Dimitrakopoulou, 2nd Floor, Office 201, 1090 Nicosia, Cyprus

Telephone: +357 22210075

Email: info@dikigoros.ai

Data protection contact: Nicolas Connor Georgiades — info@dikigoros.ai